To give koha, you can simply open the event link or scan the QR code associated with the cause you wish to support. Follow the straightforward payment instructions to enter the amount you'd like to contribute. You do not need to have an account with Koha to make a donation.

To create an event, you'll need to register an account, verify your identity, and provide details about your event. Our step-by-step guide will walk you through the process, ensuring you have all the necessary information ready.

Koha fees;

Service fee - 2% per koha or donation.

Stripe fees;

Service fee - 2.7% per koha or donation.

Credit card fee - .30c (NZD) per koha or donation.

These fees cover our platform maintenance costs and ensure the Event Organiser receives the full and intended koha or donation given by the Giver.

Before any fundraising event goes live on our platform, we conduct thorough verification checks on the organisers. This helps prevent fraudulent activities and ensures that your donations are directed to legitimate causes.

No worries!

We know it can be hōhā (a hassle) even just thinking about setting up another account. That’s why we’ve designed our sign-up process to be super simple.

No matter if you're signing up just for you, your school, Marae, sports group, or organisation, our awesome team is here to support you all the way.

Just reach out to our team.

We've partnered with Stripe, a leading payment gateway known for its stringent security measures. With Stripe's industry-standard encryption and security protocols, your financial information is kept safe and secure throughout the donation process.

Our customer support team is available to address any concerns or queries you may have. Whether you need assistance with a specific fundraiser or have general questions about our platform, we're here to help.

We strictly adhere to all relevant regulations and compliance standards by Inland Revenue to uphold the highest level of security and accountability. Your donations are handled with care and in full compliance with legal requirements.

Yes, you can choose to donate anonymously by selecting the 'Anonymous' option during the donation process. This ensures that your identity is not disclosed to the recipient or displayed publicly.

Yes - if you're a New Zealand tax resident with taxable income, donations of $5 or more may qualify for a 33.33% tax credit. For example, a $100 donation could get you $33.33 back from IRD.

When you give koha through our platform, a receipt is automatically emailed—be sure to keep it. For details, visit IRD’s website.

Yes, you can donate from outside New Zealand. Donations will be processed in New Zealand dollars, and your bank or payment provider may apply currency conversion fees. Please check with them for specific details.

We take disputes and complaints very seriously. If you have a concern, please contact our support team immediately. We'll investigate the matter thoroughly and take appropriate action in line with our policies and regulations.

Yes, event creators are encouraged to post updates on their fundraising page. Donors can opt-in to receive notifications of these updates to stay informed about the impact of their contributions.

Kia ora Event Organisers!

Here are 10 friendly tips and advice.

1. Promote Your Event

Share your event with whānau and friends. Simply press the share button, choose your preferred option (Facebook, Instagram, WhatsApp, Message, QR code), and share!

Example: Post on Facebook: “Kia ora whānau! We’re raising funds for our school trip. Please support us by donating through Koha [link]. Ngā mihi!”

2. Tell the story:

Make sure your event has a compelling description and story.

Example: Update your event description to include why the cause is important, and upload a short video explaining the impact of the donations.

3. Add a Call to Action (CTA) on Your Videos

Encourage viewers to take immediate action by adding a CTA at the end of your videos.

Example: End your video with: “Keen to support the kaupapa? Click the link and give koha today [link]”

4. Send Reminders

Life is busy, and sometimes all we need is a gentle reminder. Send a follow-up message to your whānau and friends to keep your event top of mind.

Example: “Just a friendly reminder about our fundraiser! Your support and koha would mean the world to us. Here’s the link to donate [link].”

5. Make Regular Announcements

Keep your networks informed with regular updates. Schedule these announcements in your calendar to remind you to send them.

Example: “Week 2 update! We’ve raised $200 so far. Thanks to everyone who has donated. Keep sharing! [link]”

6. Boost Your Event

Consider boosting your event through social media with paid promotion to reach a wider audience.

Example: Use Facebook Ads to promote your event post to a larger audience, targeting people interested in community and education.

7. Send Thank You Messages

Acknowledge the contributions you’ve received to encourage more support. A simple thank you or ngā mihi goes a long way.

Example: Send a personal message: “Thank you so much for your koha! Honestly, your support is making a big difference. Ngā mihi!”

8. Engage with Your Supporters

Respond to comments and messages from your supporters. Engaging with them personally shows that you appreciate their support and encourages ongoing engagement.

Example: Reply to comments on your posts: “Thanks for your support, (Name of Giver)! We really appreciate it.”

9. Create a Sense of Urgency

Highlight any deadlines or specific needs to create a sense of urgency. Let people know how timely contributions can make a significant impact.

Example: Post on social media: “Only 3 days left to reach our goal! Please donate now and help us make this happen [link].”

10. Leverage Community Networks

Tap into local community groups, clubs, and organisations that might be interested in supporting your event.

Example: Share your event in local Facebook groups or community bulletin boards.